TTC medical delays rise by 23% from 2008

The TTC has informed me that it had 3,683 minutes of medical delays in 2010.

That’s up 23% from 2008 when former TTC chair Adam Giambrone told the Star that there were 2,983 minutes of delays (annually).

Why are they rising?

Is it because of situations like the one on Monday May 16? And what do the TTC’s records say about the May 16 delay?

Are the decisions made by TTC employees in “medical emergency” situations reviewed? Was the Monday May 16 situation reviewed and were any recommendations made?